Shipping & Handling

A Seamless Arrival.

Every Zluxia piece is dispatched via our signature White Glove Distribution. To maintain the integrity of your jewelry, each order is hand-inspected, secured in our archival packaging, and shipped via insured, premium couriers.

Complimentary Shipping: We offer tracked, expedited delivery on all domestic orders.

Processing: Please allow 1–2 business days for our artisans to prepare your piece for transit.

Signature Required: For your security, all Zluxia deliveries require a signature upon arrival.

Returns & Exchanges

Our Commitment to Perfection

We take pride in the craftsmanship of every Tennis Bracelet and Precision piece. If your selection does not perfectly meet your expectations, we offer a seamless return and exchange process within 14 days of delivery.

Conditions: Pieces must be returned in their original, unworn condition with all Zluxia security tags and luxury packaging intact.

The Process: To initiate a return, please contact our Concierge for a pre-paid, insured shipping label and specific instructions.

Exchanges: Should you require a different size or style, we provide a priority exchange service to ensure your ideal fit is delivered without delay.