Privacy Policy

Effective Date: April 16, 2026

At Zluxia, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse the store, we collect information about the individual web pages or products that you view.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

Contact Information: Name, billing address, shipping address, and email address.
Payment Information: Credit card numbers (processed through secure, encrypted gateways; we do not store full card details on our servers).
Order History: Details regarding the jewelry pieces you have purchased.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the site. Additionally, we use this information to:

Communicate with you regarding your orders or inquiries.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our jewelry collections (only when in line with the preferences you have shared with us).
Improve and optimize our site experience.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example:

Service Providers: We use platforms like Shopify to power our online store.
Logistics: We share your address and contact details with shipping partners to deliver your purchases.
Compliance: We may share information to comply with applicable laws and regulations or to respond to a lawful request for information.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database.

5. Your Rights

If you are a resident of certain regions (such as the EEA or California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

6. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.